What our participants, carers and providers say about us …..

“Thank you for your lovely Christmas message, Merry Christmas to everyone at your wonderful workplace, you guys always correct my mistakes graciously, and are always kind and so professional when I need help😩, all the best to you all

Warm regards Lisa. Provider

“Hello, thank you so much.  What a great thing to do.  Have to say this does not happen with other plan managers that I work with”. Support Coordinator

Annette O. - Nexus Support Services

“I am really happy with Plan Manage Assist. Their communication has been great. They notify me when funding is close to depletion, or if there are any issues with my participant’s plan. I have not experienced this type of communication with any other plan manager provider. They have also been super helpful with answering my questions when calling or emailing. The support coordination portal is also great, as it is easy to navigate and read.” 

Emilia -Breakthru

“I changed from Self-Managed to Plan Managed Assist some two years ago. PMA allows me to manage the accounts, check the Invoices and keep on top of the finances. At the end of the two-year NDIS Plan it is relatively simple to formulate a new Budget for the next two years I have no hesitation recommending Plan Manage Assist for the task”.

Peter Flood - Carer

“Great to hear from you. We are all well thank you, hope you’re keeping well too. Category breakdown – This new format looks great – I like that all budget data can be viewed on one page, as you said it’s not dissimilar to the current page format, this is a nice updated version. Dial graph – This looks great too and easy to read. Generally speaking It’s not as informative as the Category breakdown (all budget information on the one page)”

Trish - Carer

“I would highly recommend Plan Manage Assist to anyone on the NDIS. My experience with PMA has been that they are not only extremely helpful, but they do so in a very timely manner, and an exceptional caring attitude. I would not be able to manage my invoices myself. All of my services have been paid within a quick timeframe and with no hiccups. When I have had questions regarding costs for my services and checking that I am being charged correctly, PMA have communicated the information so that I can understand the fees and the NDIA requirements. There has been no question too big or small and I am grateful to have Kathleen and John on my team. Many thanks to you, and your work is much appreciated.

I changed from Self-Managed to Plan Manage Assist some two years ago. PMA allows me to manage the accounts, check the Invoices and keep on top of the finances. At the end of the two-year NDIS Plan it is relatively simple to formulate a new Budget for the next two years I have no hesitation recommending Plan Manage Assist for the task”.

Angela -Carer

“I have been with Plan Manage Assist for the past 2 years that I have received NDIS funding for my Disabilities and will continue to have PMA as my Plan Managers for my new plan starting this month. I can not recommend PMA highly enough. My plan has been managed well. Accounts paid promptly which ensures Service Providers are happy.  When I have had any queries they have been answered immediately and I have consistently found the staff to always be friendly and extremely helpful.

I’m happy I decided to choose Plan Manage Assist and I happily recommend them to any NDIS participant. Thank You PMA for making this process a smooth and pleasant one”.

Jennifer -Participant

“We are grateful to everyone at Plan Manage Assist for supporting us with all enquires related invoices and payments for NDIS. Specially, Kathleen and her partner are very helpful and always respond to our enquires swiftly. We really like their work ethics and approach when dealing with our matter. Thank you for all your support PMA”. Best Regards

Vilas and Eva

“You are the most responsive plan manager I have ever worked with, keep it up” 

Kate-Support Coordinator

“Thank you for your great service, your staff are so helpful. I moved from another Plan Manager because it was so hard to get through, you guys are great and professional” 

Gabriel Bachini-Participant

“Easy to deal with, great communication and go above and beyond”!

Benjamin Cooper-Provider

“A dedicated, experienced & understanding team, who will assist in making life a whole lot easier with what they can. Simply can’t fault them at all & highly recommend them to get the job done, Every time 10/10” 

Timothy Strong-Participant

“We are grateful to everyone at Plan Manage Assist for supporting us with all enquires related invoices and payments for NDIS. Specially, Kathleen and her partner are very helpful and always respond to our enquires swiftly. We really like their work ethics and approach when dealing with our matter. Thank you for all your support PMA” 

Maryanne-Carer

“Thank you Kathleen and the team at Plan Manage Assist, you honestly go beyond your duty of care in providing such a fabulous service, it goes to show that you are passionate about what you do. I will definitively be recommending you”. Thanks again

Sabin Raut-Parent

“Thankyou Plan Manage Assist your team are so involved” 

Josie-Participant

“Thankyou I love you guys I can always speak to someone and not just get a recorded message” 

David Kirk-Participant
“My mum moved my uncle over to you as she was so stressed, your team have gone above and beyond to help her and taken the stress out of her managing my uncles plan. Thank you for all your help and making my Mum’s life a lot easier”…
Lucie1236- Family

Confidence and Peace of Mind…

Registered providers are individuals or organisations that are registered with the NDIA to deliver a support or a product to a participant in the NDIS

Plan Manage Assist are registered with the NDIA and have experience in engaging with NDIS participants to understand their goals, preferences and objectives.

Registered NDIS Provider