Plan Manage Assist was founded and is operated by two families who have family members with disabilities. We genuinely care about making a difference.

This is what sets Plan Manage Assist apart from the others:

A Very Personal Service

We are dedicated to delivering exceptional service and care to both participants and carers. When you reach out, you’ll connect with an expert who is well-versed in the NDIS, understands your unique needs, and truly cares.

Your own Plan Manager

PMA can assign you a dedicated Plan Manager who will guide you through every aspect of your NDIS plan. We will help you manage your budget down to each category level in your plan to help you maximise your outcomes.

App, Alerts & Reports

Our online portal and app offer an easy-to-read dashboard that provides alerts for overspending, lists all invoices, provides monthly reports, reserves funds for allocated service agreements so you up to date at all times with your spend.

Fast Payment Processing

Our system integrates directly with PRODA and PACE providing you with complete visibility and consistent accuracy with all transactions made. This eliminates errors and results in faster processing of invoices for your providers.

We are passionate about what we do and believe that we make a difference in the lives of those with a disability or those that support them.

1300 199 960

We have first-hand experience and knowledge about the NDIS with in-depth experience from both sides and we deliver a passionate, personal and quality driven plan management service.

PMA pride ourselves as being different from other providers in that we are carers for family members that have disabilities.

You can trust Plan Manage Assist to get the most out of your plan.

Choice of Providers

 In addition to assisting and managing our participants with provider payments, we have an extensive network of service providers that we can recommend.

Qualified financial team

Our qualified accountants will manage and process your invoices to the highest standards, your plan will be professionally and effectively managed by experts.

Time saver and less stress for you

We handle all the heavy lifting to ensure your invoices are processed and paid promptly, maximising the benefits of your plan. Let us take the stress out of managing it yourself.

Most Awarded Plan Manager

Recognised for our awards, we take pride in the service we provide to participants, carers, support coordinators and providers, ensuring you get the best support possible.

Our Awards

We are recognised as the most awarded Plan Management provider. These awards continue industry recognition of our commitment to providing a personalised and quality-driven plan management service to participants, carers, support coordinators and disability organisations.

Australian Enterprise Awards

“Best NDIS Plan Management Service Provider” Oceania 2023

APAC Insider

Enablement Awards

“The Most Outstanding Financial Intermediary in the Disability Sector” in Australasia 2019

Testimonials

Read what our Participants, Carers, Support Coordinators and Providers are saying about us.

We find Plan Manage assist, efficient, thorough and notify us if any payments are out of the mainstream for our account…confident they have my son’s finances and NDIS plan foremost on their agenda and the clients interests at the core of their business.

Susan Munro for David Munro , Participant

You always give prompt advice solving our problems with kindness and warmth. Many thanks for the fifth year of unwavering support Christina gets from PMA. It has meant so much for the whole family! Christina’s parents

Per-Olof and Hanna Gustafsson , Participant

Thank you I love you guys. I can always speak to someone and not get a recorded message.

David Kirk, Participant

Thank you Plan Manage Assist your team are so involved.

Josie, Participant

Thank you Kathleen and the team at Plan Manage Assist, you honestly go beyond your duty of care in providing such a fabulous service, it goes to show you are passionate about what you do. I will definitely be recommending you. Thanks again.

Sabin Raut, Parent

Easy to deal with, great communication and go above and beyond!

Benjamin Cooper, Provider

You are the most responsive plan manager I have ever worked with, keep it up.

Kate, Support Coordinator

We are grateful to everyone at Plan Manage Assist for supporting us with all enquiries related invoices and payments for NDIS. Specially Kathleen and her partner are very helpful and always respond to our enquiries swiftly. We really like their work ethics and approach when dealing with our matter. Thank you for all your support PMA. Best regards.

Vilas and Eva, Parents

Great to hear from you. We are all well thank you, hope you’re keeping well too. Category Breakdown – this new format looks great – I like that all budget data can be viewed on one page, as you said, it’s not dissimilar to the current page format, this is a nice updated version. Dial Graph – this looks great too and easy to read. Generally speaking it’s not as informative as the category breakdown )all budget information on one page).

Trish, Carer

I am really happy with Plan Manage Assist. Their communication has been great. They notify me when funding is close to depletion, or if there are any issues with my participant’s plan. I have not experienced this type of communication with any other plan manager provider. They have also been super helpful with answering my questions when calling or emailing. The support coordination portal is also great, as it is easy to navigate and read.

Emilia, Breakthru

Hello, thank you so much. What a great thing to do. Have to say this does not happen with other plan managers I work with.

Annette O - Support Coordinator, Nexus Support Services

I changed from Self Managed to Plan Manage Assist some two years ago. PMA allows me to manage the accounts, check the invoices, and keep on top of the finances. At the end of the two-year NDIS plan it is relatively simple to formulate a new budget for the next two years. I have no hesitation in recommending Plan Manage Assist for the task.

Peter Flood, Carer

I changed from Self Managed to Plan Manage Assist and I have now so much free time as I don’t have to worry about all the paperwork and also checking to see if I have everything correct for the NDIS. Thankyou to your team

Maryanne, Carer

mmmY My mum moved my uncle over to you as she was so stressed, your team have gone above and beyond to help her and taken the stress out of her managing my uncle’s plan. Thank you or all your help and making my mum’s life a lot easier.

Lucy , Family

Thank you for the lovely Christmas message. Merry Christmas to everyone at your wonderful workplace, you guys always correct my mistakes graciously and are always kind and professional when I need help, all the best to all of you.

Lisa, Provider

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Registered Providers Are Individuals Or Organisations That Are Registered With The NDIA To Deliver A Support Or A Product To A Participant In The NDIS.