Frequently asked questions
Testimonials
Read what our Participants, Carers, Support Coordinators and Providers are saying about us.
Thank you I love you guys. I can always speak to someone and not get a recorded message.
Thank you Plan Manage Assist your team are so involved.
Thank you Kathleen and the team at Plan Manage Assist, you honestly go beyond your duty of care in providing such a fabulous service, it goes to show you are passionate about what you do. I will definitely be recommending you. Thanks again.
Easy to deal with, great communication and go above and beyond!
You are the most responsive plan manager I have ever worked with, keep it up.
We are grateful to everyone at Plan Manage Assist for supporting us with all enquiries related invoices and payments for NDIS. Specially Kathleen and her partner are very helpful and always respond to our enquiries swiftly. We really like their work ethics and approach when dealing with our matter. Thank you for all your support PMA. Best regards.
Great to hear from you. We are all well thank you, hope you’re keeping well too. Category Breakdown – this new format looks great – I like that all budget data can be viewed on one page, as you said, it’s not dissimilar to the current page format, this is a nice updated version. Dial Graph – this looks great too and easy to read. Generally speaking it’s not as informative as the category breakdown )all budget information on one page).
I am really happy with Plan Manage Assist. Their communication has been great. They notify me when funding is close to depletion, or if there are any issues with my participant’s plan. I have not experienced this type of communication with any other plan manager provider. They have also been super helpful with answering my questions when calling or emailing. The support coordination portal is also great, as it is easy to navigate and read.
Hello, thank you so much. What a great thing to do. Have to say this does not happen with other plan managers I work with.
I changed from Self Managed to Plan Manage Assist some two years ago. PMA allows me to manage the accounts, check the invoices, and keep on top of the finances. At the end of the two-year NDIS plan it is relatively simple to formulate a new budget for the next two years. I have no hesitation in recommending Plan Manage Assist for the task.
I changed from Self Managed to Plan Manage Assist some two years ago. PMA allows me to manage the accounts, check the invoices, and keep on top of the finances. At the end of the two-year NDIS plan it is relatively simple to formulate a new budget for the next two years. I have no hesitation in recommending Plan Manage Assist for the task.
My mum moved my uncle over to you as she was so stressed, your team have gone above and beyond to hel her and taken the stress out of her managing my uncle’s plan. Thank you or all your help and making my mum’s life a lot easier.
Thank you for the lovely Christmas message. Merry Christmas to everyone at your wonderful workplace, you guys always correct my mistakes graciously and are always kind and professional when I need help, all the best to all of you.
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Registered Providers Are Individuals Or Organisations That Are Registered With The NDIA To Deliver A Support Or A Product To A Participant In The NDIS.
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