Download our App

Plan Manage Assist’s mobile app is available to download to your phone or iPad. The App makes it easier for you to manage your NDIS Plan on the go.

How do I use the App?

The app has a helpful User Guide that you can access from the three menu bars in the top left corner. This will guide you through the steps to navigate the app and help understand plan information.

What features does the App have?

The Planability App includes most of the features you can already access in your browser.

  • Monitor Live Spending: Keep track of budgets in real-time.
  • Track Service Agreements: Stay informed of service agreements effortlessly.
  • Receive Plan Notifications: Get app notifications if a plan is ending, or if a new carer or support coordinator is associated with your plan.
  • Review, Approve, or Reject Claims: Receive a notification when a claim is ready for approval, review the details and invoice, and approve or reject in the app.
  • Monthly Statements: Receive detailed summaries to stay informed on spending.
  • Manage Profiles: Easily update email address, 2FA security preferences, and notification alerts.

How do I get access?
Once you download and install the Planability App, you can log in using your Planability username which is your (firstname.lastname) and password. If you have forgotten either of these, the App has options to select ‘Forgot Username or Password’ and you will be able to reset these.

We hope you enjoy this new functionality to help manage participants NDIS Plans. If you have any questions or would like help to access, please contact us on 1300 199 960 or email us at enquiries@planmanageassist.com.au

How do I download the App?

It is available to download from your Apple App Store or Google Play Store using these links:

iPhone 

Android

Our team is here to support you on your NDIS journey with the latest technology that is easy to manage.

Our Vision

“Our vision is to lead in empowering individuals with disabilities, supporting them to thrive, achieve independence, and fully engage in life.”

Our Mission

“Our mission is to deliver exceptional support and services that empower individuals with disabilities to reach their full potential and lead fulfilling lives.”

Our Aim

“To provide personalised, high-quality support that empowers individuals with disabilities tour  live independently, achieve their goals, and participate fully in their communities.”

Benefits-NDIS-plan-management

Our Strengths

Personalised Service: Speak to a real person whenever you call we’re here to listen and help.

Experienced NDIS Plan Managers & Accountants: Skilled team guiding you and managing your NDIS efficiently

Passionate Support: Committed to empowering participants to achieve their goals and live independently.

Testimonials

Read what our Participants, Carers, Support Coordinators and Providers are saying about us.

I would like to pass on my feedback regarding the team at PMA and Stu. I would like to sincerely thank you for all your ongoing assistance and support. Stu has been extremely helpful, proactive, and quick whenever I have a participant needing compliant plan management services. Since the trusting relationship that has been built, I am now always referring and recommending my participants, families, Guardians to PMA,  as I have never had an issue and truly trust this team as a complaint and trusted plan manager.

As always thank you!

Jessica

Jessica, Support Coordinator

As a Specialist Support Coordinator, I have been happily working with Plan Manage Assist to support our mutual NDIS clients for many years now. The PMA team is friendly, responsive, and helpful – definitely recommended!

Bella Luu, Support Coordinator

I can only speak for Stu P – because all my interactions have been with him. He has been so darn helpful to me so many times. He is not a plan manager there… he is more of an organiser. But if the rest of them are anything like him, that would be great.

Michael Clark, Provider

Switched from another plan manager and immediately noticed the difference in efficiency and responsiveness. They are always happy to help me answer all of my questions!

Lucie Steiner, Participant

Serena from Plan Manage Assist was incredibly helpful to work with. Communication was clear, responsive, and always centred on participant outcomes. Collaboration felt smooth and professional throughout, and it’s obvious she genuinely cares about the people she supports. A trusted plan manager and a pleasure to work alongside. I’d confidently recommend Serena and the Plan Manage Assist team.

Ashish Sharma, Support Coordinator

Thank you I love you guys. I can always speak to someone and not get a recorded message.

David Kirk, Participant

Thank you Plan Manage Assist your team are so involved.

Josie, Participant

Thank you Kathleen and the team at Plan Manage Assist, you honestly go beyond your duty of care in providing such a fabulous service, it goes to show you are passionate about what you do. I will definitely be recommending you. Thanks again.

Sabin Raut, Parent

Easy to deal with, great communication and go above and beyond!

Benjamin Cooper, Provider

You are the most responsive plan manager I have ever worked with, keep it up.

Kate, Support Coordinator

We are grateful to everyone at Plan Manage Assist for supporting us with all enquiries related invoices and payments for NDIS. Specially Kathleen and her partner are very helpful and always respond to our enquiries swiftly. We really like their work ethics and approach when dealing with our matter. Thank you for all your support PMA. Best regards.

Vilas and Eva, Parents

Great to hear from you. We are all well thank you, hope you’re keeping well too. Category Breakdown – this new format looks great – I like that all budget data can be viewed on one page, as you said, it’s not dissimilar to the current page format, this is a nice updated version. Dial Graph – this looks great too and easy to read. Generally speaking it’s not as informative as the category breakdown )all budget information on one page).

Trish, Carer

I am really happy with Plan Manage Assist. Their communication has been great. They notify me when funding is close to depletion, or if there are any issues with my participant’s plan. I have not experienced this type of communication with any other plan manager provider. They have also been super helpful with answering my questions when calling or emailing. The support coordination portal is also great, as it is easy to navigate and read.

Emilia, Breakthru

Hello, thank you so much. What a great thing to do. Have to say this does not happen with other plan managers I work with.

Annette O - Support Coordinator, Nexus Support Services

I changed from Self Managed to Plan Manage Assist some two years ago. PMA allows me to manage the accounts, check the invoices, and keep on top of the finances. At the end of the two-year NDIS plan it is relatively simple to formulate a new budget for the next two years. I have no hesitation in recommending Plan Manage Assist for the task.

Peter Flood, Carer

I changed from Self Managed to Plan Manage Assist some two years ago. PMA allows me to manage the accounts, check the invoices, and keep on top of the finances. At the end of the two-year NDIS plan it is relatively simple to formulate a new budget for the next two years. I have no hesitation in recommending Plan Manage Assist for the task.

Maryanne, Carer

My mum moved my uncle over to you as she was so stressed, your team have gone above and beyond to hel her and taken the stress out of her managing my uncle’s plan. Thank you or all your help and making my mum’s life a lot easier.

Lucy 1236, Family

Thank you for the lovely Christmas message. Merry Christmas to everyone at your wonderful workplace, you guys always correct my mistakes graciously and are always kind and professional when I need help, all the best to all of you.

Lisa, Provider

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Registered Providers Are Individuals Or Organisations That Are Registered With The NDIA To Deliver A Support Or A Product To A Participant In The NDIS.