NDIS updates that are relevant to supporting you in your NDIS journey

The NDIS website is your go-to source for everything related to the National Disability Insurance Scheme. Below are some key links and recent updates to help you stay informed and confident in navigating the NDIS.

Click on each box to learn more about the updates and changes

NDIS Participant Changes-Oct 2026-2028
NDIS Provider Changes-Oct 2026-2028
Pricing Updates 2026-2027
NDIS Timelines Key Dates-2026-2027
Short Term Accommodation Guidelines (STR)
NDIS proposed changes-Fact Sheet
NDIS New Framework Planning 2026
Thriving Kids 2026
Learn more on Therapy Supports
Supports that are NDIS supports
Supports that are not NDIS supports
What is reasonable & necessary
NDIS Commonly asked questions FAQ’s
STA now short-term respite-Read more

Report an issue or make a complaint about a provider or worker..

If you would like to report an issue, raise a concern, or make a complaint about a provider, supports, or services, you can contact the NDIS Quality and Safeguards Commission.

NDIS participants have the right to receive quality, respectful supports and services that follow the NDIS Code of Conduct. You can report an issue with the quality or safety of the supports you, or another participant, receives. Your report can help protect other participants and improve the quality of services.

The Commission is responsible for handling complaints about NDIS services and ensuring participants receive safe and high-quality support.

You can lodge a complaint directly with them here:
👉 https://www.ndiscommission.gov.au/complaints

An independent disability advocate can also support you to make a complaint and help ensure your voice is heard throughout the process.

NDIS popular resources….

Testimonials

Read what our Participants, Carers, Support Coordinators and Providers are saying about us.

I would like to pass on my feedback regarding the team at PMA and Stu. I would like to sincerely thank you for all your ongoing assistance and support. Stu has been extremely helpful, proactive, and quick whenever I have a participant needing compliant plan management services. Since the trusting relationship that has been built, I am now always referring and recommending my participants, families, Guardians to PMA,  as I have never had an issue and truly trust this team as a complaint and trusted plan manager.

As always thank you!

Jessica

Jessica, Support Coordinator

As a Specialist Support Coordinator, I have been happily working with Plan Manage Assist to support our mutual NDIS clients for many years now. The PMA team is friendly, responsive, and helpful – definitely recommended!

Bella Luu, Support Coordinator

I can only speak for Stu P – because all my interactions have been with him. He has been so darn helpful to me so many times. He is not a plan manager there… he is more of an organiser. But if the rest of them are anything like him, that would be great.

Michael Clark, Provider

Switched from another plan manager and immediately noticed the difference in efficiency and responsiveness. They are always happy to help me answer all of my questions!

Lucie Steiner, Participant

Serena from Plan Manage Assist was incredibly helpful to work with. Communication was clear, responsive, and always centred on participant outcomes. Collaboration felt smooth and professional throughout, and it’s obvious she genuinely cares about the people she supports. A trusted plan manager and a pleasure to work alongside. I’d confidently recommend Serena and the Plan Manage Assist team.

Ashish Sharma, Support Coordinator

Thank you I love you guys. I can always speak to someone and not get a recorded message.

David Kirk, Participant

Thank you Plan Manage Assist your team are so involved.

Josie, Participant

Thank you Kathleen and the team at Plan Manage Assist, you honestly go beyond your duty of care in providing such a fabulous service, it goes to show you are passionate about what you do. I will definitely be recommending you. Thanks again.

Sabin Raut, Parent

Easy to deal with, great communication and go above and beyond!

Benjamin Cooper, Provider

You are the most responsive plan manager I have ever worked with, keep it up.

Kate, Support Coordinator

We are grateful to everyone at Plan Manage Assist for supporting us with all enquiries related invoices and payments for NDIS. Specially Kathleen and her partner are very helpful and always respond to our enquiries swiftly. We really like their work ethics and approach when dealing with our matter. Thank you for all your support PMA. Best regards.

Vilas and Eva, Parents

Great to hear from you. We are all well thank you, hope you’re keeping well too. Category Breakdown – this new format looks great – I like that all budget data can be viewed on one page, as you said, it’s not dissimilar to the current page format, this is a nice updated version. Dial Graph – this looks great too and easy to read. Generally speaking it’s not as informative as the category breakdown )all budget information on one page).

Trish, Carer

I am really happy with Plan Manage Assist. Their communication has been great. They notify me when funding is close to depletion, or if there are any issues with my participant’s plan. I have not experienced this type of communication with any other plan manager provider. They have also been super helpful with answering my questions when calling or emailing. The support coordination portal is also great, as it is easy to navigate and read.

Emilia, Breakthru

Hello, thank you so much. What a great thing to do. Have to say this does not happen with other plan managers I work with.

Annette O - Support Coordinator, Nexus Support Services

I changed from Self Managed to Plan Manage Assist some two years ago. PMA allows me to manage the accounts, check the invoices, and keep on top of the finances. At the end of the two-year NDIS plan it is relatively simple to formulate a new budget for the next two years. I have no hesitation in recommending Plan Manage Assist for the task.

Peter Flood, Carer

I changed from Self Managed to Plan Manage Assist some two years ago. PMA allows me to manage the accounts, check the invoices, and keep on top of the finances. At the end of the two-year NDIS plan it is relatively simple to formulate a new budget for the next two years. I have no hesitation in recommending Plan Manage Assist for the task.

Maryanne, Carer

My mum moved my uncle over to you as she was so stressed, your team have gone above and beyond to hel her and taken the stress out of her managing my uncle’s plan. Thank you or all your help and making my mum’s life a lot easier.

Lucy 1236, Family

Thank you for the lovely Christmas message. Merry Christmas to everyone at your wonderful workplace, you guys always correct my mistakes graciously and are always kind and professional when I need help, all the best to all of you.

Lisa, Provider

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Confidence and Peace of Mind

Registered Providers Are Individuals Or Organisations That Are Registered With The NDIA To Deliver A Support Or A Product To A Participant In The NDIS.