We are not your typical NDIS Plan Manager as all our team has a connection with disability. Its personal for us…

Plan Manage Assist (PMA) was established by two families who are deeply passionate about disability advocacy. Both families have members with disabilities and recognised a significant gap in resources for those seeking to find a NDIS plan manager to help and assist them in managing their NDIS funding with care and compassion.

What distinguishes us from many other NDIS providers is our firsthand experience with the NDIS plan management process. We understand how it works, the benefits it offers, and the frustrations and challenges you may face. Our passion for what we do drives us to go the extra mile to assist you in managing your NDIS funding.

Like all families and carers of people with disabilities, we continually strive for inclusion and believe that everyone should have the opportunity to become a valuable member of our communities and achieve their goals, the importance of having someone that cares makes a difference.

The NDIS plan management is life-changing and empowers people with disabilities to achieve their goals. It allows you to take control of your support and funding, leading to greater independence, community involvement, employment opportunities, and improved well-being.

These are our family members, and we take pride and joy in supporting them as we do our participants

Emily’s Story from her Dad..

“As parents who have a child with a disability, there are many emotions you go through when your son or daughter is born with a disability. Sometimes these uncertainties can distract you from the joy of having a beautiful daughter.” Read more…

Stephen’s Story moving into SIL…

Despite having both intellectual and mental health disabilities, Stephen has managed to live independently. However, ongoing experiences have highlighted the need for additional support. Read more…

Our Team..

You will be supported by a NDIS plan manager team that has the insight, compassion and extensive knowledge about the NDIS plan management and NDIS changes, as well as our qualified and experienced financial team. Our team work closely with participants and carers to ensure that they are aware and up to date with their expenditure on an ongoing basis, ensuring that they feel comfortable and understand the processes along the way as well as providing a guarantee turnaround of up to 7 days maximum of paying invoices.

Why we are different and what are the benefits to Participants?

  • We are carers that understand your needs

  • We understand all aspects of the services we provide

  • We have qualified and experienced CPA accountants onboard

  • We provide a quality service to participants and carer

Plan Manage Assist is dedicated to:

  • Helping you achieve your goals

  • Help empower and inform people with disability to be confident consumer

  • Provide experienced, compassionate support staff that understand the business and your needs

  • Provide the highest standard of financial services available for all participants

  • To be the benchmark of communicating and providing the best services to all participants

Our Vision

“Our vision is to lead in empowering individuals with disabilities, supporting them to thrive, achieve independence, and fully engage in life.”

Our Mission

“Our mission is to deliver exceptional support and services that empower individuals with disabilities to reach their full potential and lead fulfilling lives.”

Our Aim

“To provide personalised, high-quality support that empowers individuals with disabilities tour  live independently, achieve their goals, and participate fully in their communities.”

Benefits-NDIS-plan-management

Our Strengths

“Personalised support from experienced NDIS plan managers and accountants, providing personal support to help participants reach their goals and independence.”

Our team is here to support you on your NDIS journey with the latest technology that is easy to manage.

Testimonials

Read what our Participants, Carers, Support Coordinators and Providers are saying about us.

I would like to pass on my feedback regarding the team at PMA and Stu. I would like to sincerely thank you for all your ongoing assistance and support. Stu has been extremely helpful, proactive, and quick whenever I have a participant needing compliant plan management services. Since the trusting relationship that has been built, I am now always referring and recommending my participants, families, Guardians to PMA,  as I have never had an issue and truly trust this team as a complaint and trusted plan manager.

As always thank you!

Jessica

Jessica, Support Coordinator

As a Specialist Support Coordinator, I have been happily working with Plan Manage Assist to support our mutual NDIS clients for many years now. The PMA team is friendly, responsive, and helpful – definitely recommended!

Bella Luu, Support Coordinator

I can only speak for Stu P – because all my interactions have been with him. He has been so darn helpful to me so many times. He is not a plan manager there… he is more of an organiser. But if the rest of them are anything like him, that would be great.

Michael Clark, Provider

Switched from another plan manager and immediately noticed the difference in efficiency and responsiveness. They are always happy to help me answer all of my questions!

Lucie Steiner, Participant

Serena from Plan Manage Assist was incredibly helpful to work with. Communication was clear, responsive, and always centred on participant outcomes. Collaboration felt smooth and professional throughout, and it’s obvious she genuinely cares about the people she supports. A trusted plan manager and a pleasure to work alongside. I’d confidently recommend Serena and the Plan Manage Assist team.

Ashish Sharma, Support Coordinator

Thank you I love you guys. I can always speak to someone and not get a recorded message.

David Kirk, Participant

Thank you Plan Manage Assist your team are so involved.

Josie, Participant

Thank you Kathleen and the team at Plan Manage Assist, you honestly go beyond your duty of care in providing such a fabulous service, it goes to show you are passionate about what you do. I will definitely be recommending you. Thanks again.

Sabin Raut, Parent

Easy to deal with, great communication and go above and beyond!

Benjamin Cooper, Provider

You are the most responsive plan manager I have ever worked with, keep it up.

Kate, Support Coordinator

We are grateful to everyone at Plan Manage Assist for supporting us with all enquiries related invoices and payments for NDIS. Specially Kathleen and her partner are very helpful and always respond to our enquiries swiftly. We really like their work ethics and approach when dealing with our matter. Thank you for all your support PMA. Best regards.

Vilas and Eva, Parents

Great to hear from you. We are all well thank you, hope you’re keeping well too. Category Breakdown – this new format looks great – I like that all budget data can be viewed on one page, as you said, it’s not dissimilar to the current page format, this is a nice updated version. Dial Graph – this looks great too and easy to read. Generally speaking it’s not as informative as the category breakdown )all budget information on one page).

Trish, Carer

I am really happy with Plan Manage Assist. Their communication has been great. They notify me when funding is close to depletion, or if there are any issues with my participant’s plan. I have not experienced this type of communication with any other plan manager provider. They have also been super helpful with answering my questions when calling or emailing. The support coordination portal is also great, as it is easy to navigate and read.

Emilia, Breakthru

Hello, thank you so much. What a great thing to do. Have to say this does not happen with other plan managers I work with.

Annette O - Support Coordinator, Nexus Support Services

I changed from Self Managed to Plan Manage Assist some two years ago. PMA allows me to manage the accounts, check the invoices, and keep on top of the finances. At the end of the two-year NDIS plan it is relatively simple to formulate a new budget for the next two years. I have no hesitation in recommending Plan Manage Assist for the task.

Peter Flood, Carer

I changed from Self Managed to Plan Manage Assist some two years ago. PMA allows me to manage the accounts, check the invoices, and keep on top of the finances. At the end of the two-year NDIS plan it is relatively simple to formulate a new budget for the next two years. I have no hesitation in recommending Plan Manage Assist for the task.

Maryanne, Carer

My mum moved my uncle over to you as she was so stressed, your team have gone above and beyond to hel her and taken the stress out of her managing my uncle’s plan. Thank you or all your help and making my mum’s life a lot easier.

Lucy 1236, Family

Thank you for the lovely Christmas message. Merry Christmas to everyone at your wonderful workplace, you guys always correct my mistakes graciously and are always kind and professional when I need help, all the best to all of you.

Lisa, Provider

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Registered Providers Are Individuals Or Organisations That Are Registered With The NDIA To Deliver A Support Or A Product To A Participant In The NDIS.