Plan Manage Assist – Supporting participants in Brisbane, Gold Coast, Sunshine Coast and across Queensland.
📞 1300 199 960 | ✉️ enquiries@planmanageassist.com.au | Sign up today
Meet our NDIS Plan Managers in QLD
Brisbane-Ratish
Meet Ratish who has been a dedicated and experienced Plan Manager for over 5 years and knows the NDIS inside and out. His expertise ensures participants receive accurate, timely, and stress-free plan management.
Ratish supports participants across Greater Brisbane, offering local knowledge paired with expert plan management. Whether you’re in the CBD, northern suburbs, southern suburbs, or surrounding areas. You can count on Ratish for friendly, responsive support to manage your NDIS plan.
Sunshine Coast-Monique
Meet Monique our longest serving and dedicated Plan Manager who has worked for over 6 years assisting participants, carers and support coordinators with their funding and plans, you will talk with her in person as she assists you with onboarding with Plan Manage Assist and answering any tricky questions you may have in regard to the NDIS.
Monique supports participants from Caloundra to Noosa with simple, stress‑free plan management.
Gold Coast-Serena
Meet Serena who is based on the Gold Coast who is passionate with working within the disability sector. Serena has over 5 years’ experience in NDIS plan management, supporting participants to manage their funding with confidence, accuracy, and transparency. With a strong understanding of NDIS budgets, invoicing, provider payments, and compliance, Serena helps make plan management simple and stress-free.
Serena’s background as a Local Area Coordinator further strengthens her ability to support participants with clarity and practical guidance.
Gold Coast-Mallory
Mallory is based on the Gold Coast and brings over 8 years of experience supporting NDIS participants through plan management to get the most out of their funding and achieve their goals.
She’s passionate about making plan management easy to understand by explaining budgets, service agreements, and plan utilisation in plain language, so participants feel confident and in control of their plans. Mallory is known for her friendly, professional approach and her ability to keep everything running smoothly behind the scenes.
While our team support participants across Queensland, we support participants right across Australia ensuring you receive dedicated, personalised plan management wherever you live.
Supporting you and your participants come first….
We work alongside support coordinators, participants and carers to make managing their NDIS funding easy, offering a friendly, responsive service that takes the pressure off you and lets everyone focus on what really matters.
The most important part of plan management with Plan Manage Assist (PMA) is that you can speak with someone to find out what you need to know
That means:
- Taking care of invoices so you don’t have to
- Making sure providers are paid on time
- Helping you to understand where funding is at, monthly reports and alerts
Most importantly, you’ll always talk to real people who know you, not a call centre.
NB: Until Plan Manage Assist has been officially endorsed, we are unable to complete participant setup. Once endorsement has occurred, please let us know so we can finalise the onboarding process.
For non‑PACE plans: If your current plan is not on the PACE system, we will need the service booking release date from your existing plan manager. This is the date your current plan manager will release your funding.
Once your setup is complete, you will receive a welcome email with login details to our MyPMA portal, where you can view your budgets, expenditure, invoices, and account information.
Testimonials
Read what our Participants, Carers, Support Coordinators and Providers are saying about us.
I would like to pass on my feedback regarding the team at PMA and Stu. I would like to sincerely thank you for all your ongoing assistance and support. Stu has been extremely helpful, proactive, and quick whenever I have a participant needing compliant plan management services. Since the trusting relationship that has been built, I am now always referring and recommending my participants, families, Guardians to PMA, as I have never had an issue and truly trust this team as a complaint and trusted plan manager.
As always thank you!
Jessica
As a Specialist Support Coordinator, I have been happily working with Plan Manage Assist to support our mutual NDIS clients for many years now. The PMA team is friendly, responsive, and helpful – definitely recommended!
I can only speak for Stu P – because all my interactions have been with him. He has been so darn helpful to me so many times. He is not a plan manager there… he is more of an organiser. But if the rest of them are anything like him, that would be great.
Switched from another plan manager and immediately noticed the difference in efficiency and responsiveness. They are always happy to help me answer all of my questions!
Serena from Plan Manage Assist was incredibly helpful to work with. Communication was clear, responsive, and always centred on participant outcomes. Collaboration felt smooth and professional throughout, and it’s obvious she genuinely cares about the people she supports. A trusted plan manager and a pleasure to work alongside. I’d confidently recommend Serena and the Plan Manage Assist team.
Thank you I love you guys. I can always speak to someone and not get a recorded message.
Thank you Plan Manage Assist your team are so involved.
Thank you Kathleen and the team at Plan Manage Assist, you honestly go beyond your duty of care in providing such a fabulous service, it goes to show you are passionate about what you do. I will definitely be recommending you. Thanks again.
Easy to deal with, great communication and go above and beyond!
You are the most responsive plan manager I have ever worked with, keep it up.
We are grateful to everyone at Plan Manage Assist for supporting us with all enquiries related invoices and payments for NDIS. Specially Kathleen and her partner are very helpful and always respond to our enquiries swiftly. We really like their work ethics and approach when dealing with our matter. Thank you for all your support PMA. Best regards.
Great to hear from you. We are all well thank you, hope you’re keeping well too. Category Breakdown – this new format looks great – I like that all budget data can be viewed on one page, as you said, it’s not dissimilar to the current page format, this is a nice updated version. Dial Graph – this looks great too and easy to read. Generally speaking it’s not as informative as the category breakdown )all budget information on one page).
I am really happy with Plan Manage Assist. Their communication has been great. They notify me when funding is close to depletion, or if there are any issues with my participant’s plan. I have not experienced this type of communication with any other plan manager provider. They have also been super helpful with answering my questions when calling or emailing. The support coordination portal is also great, as it is easy to navigate and read.
Hello, thank you so much. What a great thing to do. Have to say this does not happen with other plan managers I work with.
I changed from Self Managed to Plan Manage Assist some two years ago. PMA allows me to manage the accounts, check the invoices, and keep on top of the finances. At the end of the two-year NDIS plan it is relatively simple to formulate a new budget for the next two years. I have no hesitation in recommending Plan Manage Assist for the task.
I changed from Self Managed to Plan Manage Assist some two years ago. PMA allows me to manage the accounts, check the invoices, and keep on top of the finances. At the end of the two-year NDIS plan it is relatively simple to formulate a new budget for the next two years. I have no hesitation in recommending Plan Manage Assist for the task.
My mum moved my uncle over to you as she was so stressed, your team have gone above and beyond to hel her and taken the stress out of her managing my uncle’s plan. Thank you or all your help and making my mum’s life a lot easier.
Thank you for the lovely Christmas message. Merry Christmas to everyone at your wonderful workplace, you guys always correct my mistakes graciously and are always kind and professional when I need help, all the best to all of you.
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Registered Providers Are Individuals Or Organisations That Are Registered With The NDIA To Deliver A Support Or A Product To A Participant In The NDIS.
