Starting your plan management with Plan Manage Assist marks the beginning of a more supported, informed, and empowered experience with your funding, and we’re here to support you.To begin, please check your email for your welcome pack, including important information, key contacts, and your secure portal login details.

From day one, our approach centres around you.

• If required, help you understand your NDIS budget in clear, simple terms
• If required, walk you through your funding categories and what they mean

Like leading plan managers across Australia, we focus on more than just financial administration. Our goal is to build a strong, ongoing relationship where you feel informed, supported, and in control at all times.

Simple, Transparent Access to Your Plan-Our portal is directly linked to the NDIS

Through our secure participant portal, you’ll have real-time access to everything you need, including:

• A live view of your budget and spending
• Notifications about important plan updates or changes
• Alerts to help prevent overspending
• Clear tracking of invoices and payment statuses
• Monthly reports

This level of visibility reflects industry best practice, ensuring you can make informed decisions, avoid surprises, and stay actively involved in your plan.

Your journey doesn’t stop after week one, and neither does our support.

At Plan Manage Assist, we are committed to being a consistent, reliable partner throughout your entire NDIS plan. Whether you need help understanding changes, checking your budget, or navigating new supports, we are always here for you.

You can expect:

• Prompt responses to your questions and guide you accordingly
• Support that evolves with your needs over time
• An accounts team that is very supportive

We’re Here Every Step of the Way

Great plan management is about more than processing invoices; it’s about helping you get the most out of your NDIS plan and achieve your goals with confidence.

So whenever you need assistance, reassurance, or simply a quick question answered, remember: we’re only a phone call or email away. And we work closely with your support coordinator if you have one assigned in your NDIS Plan